FAQs

How do I place an order?
Ordering cakes or cupcakes from The Frosted Cake Boutique is a piece of cake (a delicious one too)! Our cakes are baked using the finest natural ingredients and hand crafted to suit your custom made design. Please give us a call today!
Cakes
: 2 weeks notice is preferred for all cake orders. 
Cupcakes
: Minimum purchase of each flavour is 1 dozen (or 2 dozen Mini Cupcakes). 48-hour notice is required for all orders. 72-hour notice is required for all orders over 4 dozen.
A deposit of 50% is required at the time of booking all cakes and cupcakes. Final payment is due on the event date.
*Please let us know the number of servings you will need, design or theme you had in mind, preferred colours to use and pick up/delivery times.
Questions about Wedding Cake Orders?

We recommend that wedding cake orders be booked a minimum of 6 months in advance. A consultation will be set up when you book your order. This will give us a chance to sit down and go through every detail of your custom made wedding cake. You will also receive a complimentary sample during our consultation. We request a 50% deposit at the time of booking, with the balance due 2 weeks before the wedding date. This deposit is non-refundable after 7 days from time of order. Deposit refund within 6 days from time of order will be minus a $50.00 Cancellation Fee.

Do you do Cake Tastings / Consultations?

Cake tastings are $30.00 and are only for wedding consultations. Cost of the cake tastings is deducted from the final price of the wedding cake.
Consultations are held once a month and are 45 minutes in length. The bride can bring one other person to the consultation.
It is important to bring colour swatches, pictures, dress detail, invitations, etc. for inspirations. Anything that you will want to incorporate into the design is important.


What is your Payment Policy?

Delivery and Set up is $25.00 (for local deliveries within the GTA)
Longer distance deliveries may require special arrangements, so please contact us for more information and estimates.
We accept cash, cheque and certified cheque.
$25.00 return cheque fee on any NSF cheque.


What is your Cancellation Policy?

A 30-day cancellation deadline applies to all cakes that require any form of fondant and / or gumpaste accessories, such as figures, flowers, cake toppers, characters, or other accessories. This cancellation period also applies to any and all wedding cakes, and custom cakes over 100 servings. 


Do you have a storefront where I can pick up Cakes or Cupcakes?
No, I work out of my home and I exclusively do custom orders. No ready-made cakes or cupcakes are available.